KEH Camera welcomes quote submissions from customers worldwide. However, we do not provide prepaid shipping labels for addresses outside the United States. International customers are responsible for all shipping costs, and we strongly recommend using a trackable, insured shipping service such as FedEx, UPS, or DHL.
International shipments may be subject to tariffs, import taxes, customs duties, and brokerage fees, both when shipping to KEH and, if necessary, when returning your equipment. These charges are the sole responsibility of the sender. KEH has no control over these fees and cannot estimate them; we encourage you to contact your local customs office for detailed information.
Upon delivery at KEH, all international shipments are placed in a holding period for 14 days, pending any information on import taxes, customs duties, and fees that were potentially charged to our company.
To expedite this waiting period, we would appreciate it if you could send a copy of the custom duties and fees you have paid to the shipping carrier chosen for this shipment to [email protected].
If any fees were charged to KEH as the payor of this international shipment, the customs duties and fees will be deducted from your pending quote. However, if you choose not to proceed with the sale after KEH’s final evaluation, you will be responsible for all return shipping charges as well as any applicable duties, taxes, and fees.
Please also note:
- KEH is not responsible for currency exchange rate fluctuations.
- We are legally prohibited from marking international shipments as "gifts."