You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Shop FAQs > Does KEH warranty pre-owned products?
Does KEH warranty pre-owned products?
print icon

We sure do! Most products come with a 180 Day warranty.

 

If your equipment is defective, we will either repair it or issue a replacement product of the same model and grade. If repair is not possible and a replacement is not available, we will issue a refund for the original purchase amount. Shipping to and from KEH is fully covered.

 

The following grades are covered under warranty: Like New (LN), Like New Minus (LN-), Excellent Plus (EX+), Excellent (EX), and Bargain (BGN), excluding any equipment denoted as “inoperable”. Our warranty does not cover Ugly (UG) or As-Is (AI) grades, batteries, bulbs, and material or non-mechanical defects. Damage resulting from misuse or neglect (ex. Drops, water damage, sand, or tampering by anyone other than KEH Camera’s repair team) will void the warranty.

 

An extended warranty may also be available for select products.

 

If you have any questions about our warranty, please contact us at 1-800-342-5534 or [email protected], and we'll be happy to help.

Feedback
0 out of 0 found this helpful

scroll to top icon