Most customers sell to us using our online Quote Wizard, available 24/7.

If you need additional assistance, you can reach our Purchasing team by phone at 1-800-DIAL-KEH or by email at [email protected]. Our knowledgeable staff will gladly guide you through the quote creation process.

For the most personalized selling experience, you can schedule a video chat with one of our expert Buyers. They can visually inspect your gear to help identify it and assess its condition.

Once you've selected an item in the Quote Wizard, you'll be prompted to choose a condition grade for your gear. KEH uses a cosmetic grading system with the following categories: Like New Minus (LN-), Excellent Plus (EX+), Excellent (EX), and Bargain (BGN). Please note that all items must be fully functional; the grading system applies to cosmetic condition only.

Quoted values remain valid for 14 days from the date the quote is submitted. All quotes are based on the condition grade and description you provide. The final offer price will be determined after our technicians receive and inspect your equipment. The estimated quote does not include any repair costs that may be necessary to restore your gear to working condition. If repairs are required, their cost will be deducted from the final offer. In some cases, we may be unable to extend an offer, particularly for broken or outdated items. When this happens, we're happy to assist you in responsibly recycling your gear.