Upon receipt of your item(s), please allow up to 3 to 5 business days (Monday through Friday) to receive your offer. Busier times of the year may extend processing time.

You will be paid the final estimated value price, provided the final value is equal or higher than the total estimated value. If your final quote is less than the original estimated value, you will be contacted for approval.

Upon approval of our offer, you may choose to have a check mailed to you via U.S. Mail or we can electronically transfer funds to you through your verified PayPal account (PayPal fees may apply).

You may also apply all or part of the final value of your quote to a trade order. Simply inform the Purchasing Department that you wish to trade your equipment, and a KEH buyer will apply your quote to available merchandise.
If you opt to receive Quick Pay (applicable for quotes submitted via the website), we will issue payment via the selected method (check or PayPal) without further contact, provided the final value meets or exceeds the original quoted amount. If the final value is less than the original quote, you will be contacted for approval.

Should you decide not to accept our offer, we will ship your equipment back to you at no charge. Free return shipping is only available for addresses located in the contiguous United States.